Trust & Safety

Community Guidelines

These guidelines keep the marketplace useful, neighbourly, and resistant to abuse.

Last updated: May 2026

Be accurate, specific, and fair when recommending or reviewing a provider.
Do not post private contact information, gate access details, addresses, or sensitive personal information without permission.
Do not harass, threaten, discriminate, or use abusive language.
Do not create duplicate accounts, fake reviews, fake recommendations, or coordinated rating campaigns.
Providers must represent their services honestly and keep contact details current.
Use the complaint process for unresolved safety, payment, quality, or conduct concerns.